Modules
QMStorm has dedicated modules that allow you to manage specific areas in Quality Management System. Each of the modules can function independently, they can also be selected in accordance with the needs of the organization and combined into a coherently operating structure.
Documents
The Documents module allows you to create, edit, manage and store and archive documentation necessary to support the QMS. Documents are stored securely, and the system gives you the ability to assign access to documents only to authorized users or groups. The documentation is stored and processed in a systematic and controlled manner, subjected to procedures, and each change in the document is reported. This makes it clear who has read the document and who has made changes to it. This module allows you to define your own documentational processes based on predefined steps in the system, without the involvement of programmers.
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Audits
The Audits module gives you the ability to quickly and efficiently create and plan audits. Thanks to the calendar function you can schedule audits and the system will automatically send proper reminders. The module allows you to manage auditor competences, create checklists, plan and schedule audits, create final report and plan corrective actions. Audits module can be integrated with CAPA module, which significantly increases its functionality.
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Processes
The module enables process management in accordance with the ISO 9001 standard. It consists of on systematized view of process cards with which you can associate procedures, roles, permissions and responsibilities. Indicators and measures can be assigned to each process card. Clear layout allows you to intuitively manage, monitor and analyze processes related non-compliances. The module can be linked to the Risk Management, Audits or Documents module.
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Training
The module enables quick and effective creation of training for employees, both online and on-site. As part of the module, the user can send training materials in the form of text, audio, video or image files. The training can be assigned to a given one user or group of users, with a set start and end date.
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CAPA
The CAPA module allows for transparent and effective management of corrective and preventive actions. Non-compliances can be reported directly by the system users (e.g. employees of the production hall), they can also be related to audits or introduced documentation (e.g. customer complaint). The module allows you to collect all data related to non-compliances in one place, which greatly facilitates their monitoring and analysis, as well as tracking what corrective and preventive actions have been applied, whether they have had any effect and what are the quality trends in the company, e.g. if the problem reoccurs.
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Complaints
The Complaints module includes an external portal available on the website for receiving complaints from customers and an internal system for processing such notifications. It allows for a complete handling of complaints, from its registration through consideration, to taking final action. The module can be integrated with the CAPA Module, which enables an appropriate analysis of the causes of the problem, implementation of preventive actions, and as a result leads to the reduction of complaints of a similar nature in the future.
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